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Return Policy Cancellation / refund

 

✰Due to the goods are fresh flowers ,it is currently not available for appreciation✰

 

✎Cancel order: (Caution! : Orders that have not been shipped can be cancelled)

Please make changes within 20 minuts after ordering. Hence our happiness teams can have enough time to make adjustments and changes.

 

🙋🏻Contact The Happiness Team🙋🏻

🎶💻The lower right corner of the official website

🎶📱LINE happiness team: Please search @pinksowhat

👩🏻‍💻 Service time: 09:00-20:00

✑When the following issues happen, the orderer must undertake the cost of the table arrangement and will not accept the refund.

 

If flower materials are due to seasonality or other factors caused of shortage, it will be replaced by the similar flowers of the season to achieve the same effect.

 

The handmade glass vase in the picture is absolutely the same.

 

  1. A confirmation notice will be given before shipping! When the table arrangement is delivered , caused any damaged or withered during transport, and delayed delivery as well.
  2. The table arrangement is delivered to the designated place at the designated time;  no person lives, works, or cannot be contacted by telephone.
  3. The name, name of company, address, telephone number, etc. of the flower recipient are incorrect or incomplete, so that they cannot be delivered or cannot be contacted immediately.
  4. Follow the specified flower delivery time, no one will able to sign for, or when the delivery is delivered, but the recipient refuses to accept it.
  5. The designated delivery time of the table arrangement is delivered to the designated place, but the recipient cannot sign for and receive it by others.
  6. The recipient cannot sign for or receive it by others (SoWhat! will still leave a message, please sends flowers a friend to contact us, deliver the table arrangement as much as possible.)
  7. In the event of an emergency, the information provided by the sender is incomplete and cannot be contacted immediately, so that it cannot be delivered.

 

✎Refund method: (Caution! Refunds are not exchanged)

If other special factors (typhoon, heavy rain, festivals, etc.) cannot be delivered on time, the customer will be notified to postpone or cancel the order and refund it.